Replacing the fragmented order management of two companies with a single, live distribution network. We designed and calibrated every step of this specialized need, using products from the Element ecosystem.
Prior to Element, the pharmaceutical company lacked a single digital order management platform for its distribution points (pharmaceutical warehouses) and points of sale (pharmacies), while the operation of two separate companies — ΦΑΡΜΑΣΕΡΒ -Lilly and ΦΑΡΜΑΣΕΡΒ Hellas — required separate management without a common system. At the same time, the recall of expired or defective formulations and batches was not performed through an automated process.
“Two companies, hundreds of points of sale – and no single digital gateway to connect them.”
We implemented a B2B portal connecting the pharmaceutical warehouse with points of sale (pharmacies), featuring the capability to manage two different companies — ΦΑΡΜΑΣΕΡΒ -Lilly and ΦΑΡΜΑΣΕΡΒ Hellas — through the same platform.
We interconnected the companies’ ERPs with the order management platform in real-time, while also implementing tools for the company’s sales representatives to execute customer orders directly and accurately.
We added the capability for the immediate recall of a formulation or a specific batch of formulations for expired or defective products, ensuring speed and safety in handling such incidents.
We also developed the company’s custom website.
Provide your corporate details below to connect directly with an integration architect.