TERMS – INTRODUCTION
The terms “us” and “Company” refer to the private company A. Notas & SIA O.E. (with the distinctive title Centiva Software Solutions), based on 59, Panepistimiou & Em. Benaki Street, in Athens 105 64, Greece (VAT Reg. No.: EL998402612).
The term “You”: Every person who visits – uses this site.
The term Website: the website www.centiva.gr which, like all its content, is wholly owned by Centiva Software Solutions.
The Company is committed to protecting the processing of the personal data of every visitor – user of the www.centiva.gr website, as well as any natural person in a partnership that has developed or wishes to develop cooperation with it.
In any case, using our services, every individual accepts this Policy and is bound by its terms.
Centiva, periodically reviews this Policy to monitor and ensure continued compliance with the requirements of the General Data Protection Regulation 2016/679 / EU.
PERSONAL DATA AND PROCESSING OF PERSONAL DATA (Article 4 of the GDPR)
‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
PERSONAL DATA COLLECTED BY CENTIVA AND PROCESSES OF PROCESSING
A contact form is published on the website through which the personal data of the visitors / users with their consent, such as name, telephone, and email, are transferred to Centiva Software Solutions. In addition, to fulfill the contractual obligations (e.g., offers, contracts, invoices, etc.) or to send information notes and in the context of existing or potential cooperation with Centiva, the latter will ask for your consent by any means (e.g., by telephone or electronics) the company’s name, VAT, location, activity, other contact information (e.g., email, fax, telephone, etc.).
DATA SUBJECTS’ RIGHTS
TRANSFER / TRANSMISSION OF PERSONAL DATA
Our Company does not share or transmit personal data to third parties or other recipients unless this is required by law or is a necessary action to fulfill our contractual obligation to you, such as transferring your data to a courier company for sending documents you have requested.
Our Company’s employees who have access to the data are required to keep the confidentiality of these data.
Our Company may store your personal data in a cloud. This means that your personal data can be processed by a cloud service provider on behalf of the Company, and your personal data may be stored in different locations around the world, but without further disclosure to third parties. The Company uses organizational and conventional measures to protect personal data and to impose clauses and restrictive requirements on cloud providers to keep your personal data safe.
RETENTION OF PERSONAL DATA
The data you disclose to our Company is retained by us for a period of one year if no contract has been drawn up between us. If any agreement is drawn up between us, we will keep your personal data for ten (10) years unless the law provides for a longer period.
SECURITY OF PERSONAL DATA
Our Company takes all the necessary security measures to protect and safeguard the privacy of your personal data (e.g., firewalls, encryption).
The information you submit to the Company is managed exclusively by specifically authorized personnel of the Company under our control and only upon our request and possibly by recipients where this is necessary to fulfill our obligations. To conduct the processing, the Company chooses persons with corresponding professional qualifications that provide sufficient guarantees in terms of technical knowledge and personal integrity to maintain confidentiality. The company through and under its respective contractual commitments and associates takes all necessary security measures to protect and safeguard the privacy, confidentiality, and integrity of your personal data.
In any case, their security in the platform environment is subject to reasons beyond our sphere of influence, as well as reasons resulting from technical or other weakness of the network that is not controlled by the Company or reasons of force majeure or accidental events.
By browsing the site, we gather simple identification and measurement information, such as how many users have visited specific points on the site. Cookies are small data files composed of texts and numbers stored in the browser used by the visitor / user (Chrome, Mozilla Firefox, Internet Explorer, etc.) that contain information that allows the website to memorize important information. The visitor / user may choose to disable cookies through browser settings by taking instructions by tapping Help on his menu, as well as deleting all recently saved cookies on the browser. However, disabling cookies from the browser may not allow the visitor / user to take full advantage of the site’s capabilities.
We use SSL security certificate, to secure your personal data.
Google Analytics cookies are performance analytics/logging cookies that allow us to collect anonymous information about how visitors use our site. These cookies can inform us on how many visitors use the site, the visit time and duration, and provide information on how visitors navigate across the site. This information helps us improve the way our site works. They are anonymous information and do not contain personal information.
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 14 days.
This site utilizes caching to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator but may easily be purged by the admin before their natural expiration, if necessary.